Community Guidelines

LawPal is designed for adults (18+) practising law professionally in India and associated support staff — partners, associates, paralegals, interns, firm administrators. If you're not one of these, please don't create an account.

We do not knowingly provide accounts to individuals under 18 or to consumers seeking do-it-yourself legal assistance.

While using LawPal you agree to:

• Keep discussion professional and on-topic. Messenger rooms and channel posts are shared with colleagues and — depending on the room — other members of your firm.
• Respect attorney-client privilege. Don't disclose client identities or privileged communications outside the case room they belong to.
• Credit sources accurately. When quoting judgments, statutes, or commentary, attribute them and link where possible.
• Use your own account. Sharing sign-in credentials violates both these guidelines and your firm's audit obligations.

The following are not allowed anywhere on LawPal — open-channel posts, messenger, case notes, document attachments, profile fields, or uploaded files. Violations can result in content removal, account suspension, or permanent ban.

• Harassment or bullying of other users, including repeated unwanted contact after a block.
• Hate speech or content that attacks a person or group on the basis of caste, religion, race, gender, sexual orientation, disability, or any other protected characteristic.
• Sexual or sexually explicit content, including unsolicited sexual advances in messenger.
• Threats of violence, including intimidation of parties, witnesses, or opposing counsel.
• Impersonation of another lawyer, firm, judge, officer of the court, or LawPal staff.
• Spam and promotional messaging unrelated to legal practice — advertising unrelated products, affiliate links, chain messages.
• Illegal content, including incitement to commit an offence, content that violates court gag orders, or material obtained through unlawful means.
• Uploading malware, executable files not directly relevant to a case, or anything designed to compromise other users or our infrastructure.
• Automated scraping, reverse engineering, or using LawPal to train machine-learning models without our written consent.
• Reporting abuse — filing reports in bad faith, as a form of harassment, or to silence legitimate discussion.

Every post, reply, and message has a three-dot menu with two moderation actions available to anyone except the author:

• Report — files a flag with your firm admins. Admins see the full queue of reports for content in their firm and can remove, pin a policy note, or take account-level action. We don't disclose reporter identity to the subject of a report.
• Block — hides the blocked user's posts and messages from your view. Blocks are one-way and the blocked user isn't notified. You can manage your block list at Settings → Privacy → Blocked users.

If a post needs urgent attention and your firm admin is offline, email grievance@lawpal.tech — we review urgent reports within 24 hours.

When a report is filed, the standard flow is:

1. The firm admin for the subject's firm reviews the report. Severity and repeat-offender status both factor into the decision.
2. If the content violates these guidelines, the admin removes it and records the outcome in the report ledger (which LawPal staff can audit).
3. Repeated or severe violations escalate to account suspension. LawPal staff handle suspension decisions for firm admins themselves, for impersonation reports, and for any report with a law-enforcement dimension.
4. Subjects of enforcement action receive an email at their registered address with the action taken, the guideline violated, and how to appeal.

Appeals go to grievance@lawpal.tech within 14 days of the action. We respond within 7 working days under the Grievance Officer obligations of the DPDP Act.

• Urgent abuse / safety reports: grievance@lawpal.tech
• Security issues: security@lawpal.tech
• General support: support@lawpal.tech